It tells the story of how our product development teams create new ideas and then take them from the drawing board to prototype testing and beyond to a selection of very different applications and markets.
A companion brochure has also been published in English and German. Email us with your details to receive a copy.
The 3832 has been around for many years and can be found across the world in many applications. Accuride’s continual re-invention of the slide has made it a best seller, and probably the most copied.
This versatile slide is what most cabinet makers would consider a ‘standard’. It has a 12.7mm thickness (½ inch), is compatible with both 32mm and traditional hole patterns, and can take loads up to 45kg, making it a good all-rounder for cabinet drawers where a side mounted slide is needed.
The first development was the addition of breathing tabs on the cabinet member. These seem pretty ordinary now, but this was an important first step in the evolution of the 3832.
The space between the cabinet and drawer is critical when fitting slides. This need for precision can make life difficult for woodworkers. So some of the fixing holes are located on a ‘breathing tab’; a small tongue of metal with a U slot around it. Because of the slot, the tip of the tongue can bend a bit out of the plane of the rest of the metal. That is, the cabinet member can pull away from the cabinet wall, just a little, to help absorb those tricky tolerances.
All 3832 slides include an integral quick release lever so that the user can separate the slide into the cabinet and drawer member.
This feature has two distinct advantages. The first is for the fitter. Being able to separate the parts of the slide and fit them individually onto the cabinet chassis and drawer makes the job a simple one.
Secondly, once installed, the disconnect lever is used to take the drawer out of the cabinet and put it back again without the need for tools; perhaps a benefit for the user rather than the cabinet maker.
The Cam Drawer Adjust offers installers a simple, yet precise mechanism for vertical drawer adjustment. The cam mechanism alters the vertical position of drawers by up to 4.8mm and is located at the front of the slide for easy access. It’s as simple as inserting a screwdriver and turning the mechanism to the left or right to provide the proper adjustment.
This may seem rather simple, but it is important that the slides are held in position – you don’t want the drawers bouncing open once closed and all 3832 slides have hold-in.
The hold-out is equally important for applications such as pull out keyboard shelves, when you would need it to stay open during use.
A dampened, soft-closing drawer just feels good and this one is side mounted, rather than the usual under-mount slide used in kitchen drawers.
Our self-closing slides ensure drawers come to a close and stay closed, keeping things looking neat and tidy. There are two options; a standard self-close and a heavier duty version, which is ideal for mobile applications such as trolley drawers.
If you like the look of simple, clean drawer fronts or need to design for those who have difficulty grasping knobs or handles, then our touch-release products are the answer. A gentle press on the drawer front releases the drawer and propels it outward about 45mm.
More fitting options are available through the use of clip on brackets, allowing both bottom and platform mounting. These can be fitted to the standard 3832 plus DO and SC/HDSC versions from length 35cm.
|3832 & 3832DH||3832||3832|
|Brackets 633xx||Brackets 633xx||Brackets 633xx|
Accuride’s distribution network covers all of Europe and employs well over 1,000 sales representatives on our behalf. We want our customers to buy the correct slide for their project, so keeping our distributors up to date with our products is vital. They need to be able to understand our products and be able to specify them into a huge variety of markets and applications.
One-off training just won’t do. We are always introducing new products and discovering new markets so we need to be training continually.
We make certain that our distributors are experts on our product line and that the end customers have full confidence in them.
It is not only front line sales who need in-depth knowledge about Accuride and our products. The distributor telesales and customer services staff are also included in training sessions.
Accuride’s regional sales managers all take direct responsibility for training their own distributors. This strengthens the relationships between the staff on both sides. We will go to their premises and organise hands-on training, which will be tailored depending on the expertise and job function of the group.
The follow can be applied to most product training. I hope that you find it helpful.
Although slide shows can be useful, don’t be a slave to the screen.
Your audience cannot listen to you, look at a sample and read the slide at the same time. Add blank slides where you think you may stop to look at samples or discuss an issue or invite examples from the floor. PowerPoint is ideal for showing pictures and creating a lesson structure, but can also be boring for an audience.
Consider using flip charts for more interactive sessions.
Use case studies from their experiences. You may find that they already have some problems or queries that you can use in class as a group discussion to find the solution.
You can also make some up to illustrate particular points and introduce role playing if you think that it will be useful and welcome. Have some case studies or application problems ready for the class to discuss.
Be clear, precise and get confirmation that each point has been understood by the group. If the session is a series of building blocks then ensure that each block is understood before moving on. Use questioning, discussion, case studies and working examples to check understanding.
Questioning is the most usual way of checking on understanding. An ‘open’ question calls for an answer which draws on experience, knowledge and judgement – often beyond the confines of the class.
When training, you need to get the audience interested and involved, so make sure that you use every opportunity to get their opinion or experience by using conversation starters or open questions.
Be sure that you know why you are asking questions (does the question meet the lesson objective?), know the answers, be sure that the students’ ideas will not be dismissed and that you can control any ensuing discussions.
You may wish to use a questionnaire to find out if your audience has found your training useful.
1. Understand your audience
Assess your audience; group size, interest and level of knowledge. Agree with your customer beforehand what result(s) you need to achieve at the end of the session.
2. Prepare the content
Structure the key messages, pulling together the relevant information. Decide on the correct visual aids, hand-outs and demo units to put across the information.
3. Create the right environment
Get the location right and be well prepared to present in that location.
4. Work on your performance
Identify what your personal style/strengths are. Understand how to build rapport with your audience. Work on voice projection and handling questions.
Photo: Geoffrey Whiteway, freerangestock.com
This product has proved to have many different types of applications, so we asked our engineering department for a couple of options depending on the panel thickness.
Each carriage has 2 x M5 studs and the two options illustrated show the use of a connector bolt and a Nyloc nut. These are freely available and can be bought from your own fastening supplier.
Häfele already started with the "Easy-Link" web-shop in the 90s, which was quite new in those days for the B2B market.
Social Media is a megatrend and of course also offers great potential for Häfele.
We see our profiles in social networks as a way to expand our service and to talk to both new and existing customers.
The Häfele organizations around the world use Social Media and we can listen and react to our customer’s needs wherever they are.
This has been a difficult time for people.
But those who have some savings would rather invest it in something lasting, something they can use in their everyday life, rather than sit and wait and see what’s going happen.
So they decided to spend their money on a new kitchen installation, for example, or perhaps added an extension to their house
The trend for the past four to five years has been to combine various aspects of living space, for example, the kitchen and living room.
There has been a social change - life is more combined if you know what I mean. People work from home so they want to have a practical office that could turn into a living space or a bedroom.
At the same time, space gets more and more expensive. People are moving from villages to towns where space is also limited, so we can offer very smart and compact design solutions for every home. For example, your office desk can be turned into a bed in just a few seconds!
I would definitely say that we create the trends and not just follow them.
The turning point was Interzum 2007 when we started showing our products in lifestyle environments. We built real-life scenarios of a bedroom or kitchen where all the components were cleverly displayed. People came to our stand and found it easy to imagine how it could look in their own homes. We started offering not just a product but intelligent lifestyle solutions. We named it Häfele Functionality.
Häfele has its own product development teams and factories. We celebrate our 90th anniversary this year and have reached a 1 billion Euro turnover worldwide.
Oh, there are so many of them!
I think one of them has to be this office desk that magically turns into a bed, also our new swing up lift fitting ‘Free flap’.
You really need to visit our exhibition stands to see the concepts for yourself. These are all actually very simple and easy-to-install systems - but often the smartest things in life are simple!
Definitely Eastern Europe, India, China and Turkey. All these markets are rapidly growing and offering opportunities too good to miss.
So far, I would say our Dialock electronic lock system has opened new markets for us where we weren't involved before.
EU legislation, which issues laws for certain quality standards and product life guarantees, supports to maintain quality standards.
But companies need to be savvy and astute. We obviously patent our innovations and invest in development. You always need to stay a few steps ahead of your competition for survival.
Brand name and what it stands for really counts. Customers want to feel safe when they purchase and have trust in the company they are buying from. We are also careful when we select our business partners and suppliers, such as Accuride.
From 1st July, you need to certify that your architectural products are fulfilling the EU standards* and that you follow them.
Manufacturing companies have to make a declaration of performance for the end user, which assures the quality standard.
I have been with Häfele for many years now. I enjoy being an innovator and to push innovations. My motivation is to see happy customers and to contribute to better solutions for furniture fittings and architectural hardware. (big smile)
*Construction products regulation EU No. 305/2011.
Peter Parfitt of New Brit Workshop has uploaded his latest woodworking project on his YouTube channel. The mobile base includes Accuride’s push-to-open...